Having the right telephone system enables good communication flow and efficiency of operations.
A telephone call is more personal and more immediate than an email. Talking is a great way to build trust and a reliable telephone system is key to this. Telephone communication allows for real time conversations, so questions can be posed and answers obtained straight away. It is also much easier to convey mood and context over the phone, without the worry that they will be misunderstood in an email.
Key things to consider
There are a wide range of options available for telephone communication. Consider how many units you need, how you want these to connect and what functionality you need. We have DECT and IP based units including solutions that will sync with your calendar, and even video enabled telephones. Will you only be making one-to-one calls or do you need to connect multiple locations into the call?
Our experts say
The correct telephone system is vital to business, it keeps you connected with customers and it allows you to contact colleagues either in house or across another premises. Selecting the most appropriate business telephone system has never been more critical for organisational efficiency.